Did You Hire The Right Agent To Sell Your Home?

‘White glove’ and ‘concierge service’ are ubiquitous terms in the real estate industry, frequently appearing in agent bios and surfacing during listing consultations with sellers.  What does this really mean?  Generally speaking, selling your home should feel like you handed the baton to a trusted pro who moves in sync with your life, protects your time and money, and delivers the outcome you care about most.  It's anticipating your needs before you voice them, managing every detail behind the scenes, and guiding you with clarity and confidence from listing to closing.  A great agent goes beyond recommending the proper list price, marketing strategy, showing you comps, and negotiation skills.  So how do you know if you've hired the agent who will both perform and give you an exceptional experience?

1. Not only do they ask a lot of questions, they ask the right questions.  A great listing agent digs into your preferred communication frequency and platforms, your risk tolerance, your personality type, and what “success” actually looks like for you.  They’ll also explore what the sale means to you, asking thoughtful questions about your next destination and the reasons behind it with the goal of guiding you through the transition with care and clarity.  When an agent frames smart questions and listens closely, you get a plan that feels tailored and not templated.
2. They network with other high performing real estate agents.  They’re deeply embedded in the agent community and showing up at community broker tours and realtor caravans where top producers swap intel.  That network means your home can be touted before MLS, and the buyer may surface before it ever goes live.  With thousands of agents in any market, any one of them could have the buyer for your home. Strong, long-standing relationships between agents also make for a smoother process when you’re in escrow together.
3. They're full-time professionals who understand how to run a business.  They operate like true business owners who don't just do this on the side to make some extra cash.  They have structured systems and proactive timelines. This translates into consistent execution including pre-scheduled marketing, faster feedback and negotiations, and vendor teams who prioritize their listings. Part-time agents can be dedicated, but competing commitments often mean slower response times and fewer repetitions.  They often lack a complete and current understanding of the real estate market. A full-time professional brings the focus, infrastructure, and accountability your sale deserves.
4. They give options and professional advice, but understand the choice is ultimately yours.  This applies to everything including pricing strategy, whether to stage, when to adjust list price, how to handle repair requests, and more.  A great agent will provide likely outcomes for each option, backed by data and experience.  Even if they recommend a different path, they’ll still advocate for your decision with precision and professionalism.

You know you’ve chosen the right agent when you trust both their judgment and their process.  Even under ideal conditions, moving can be stressful, but the right agent will absorb that stress so you don’t have to.